The following describes the terms and conditions on which The Australia Visa People ACN 133 797 163 offers you access to our online payment service.

The "service agreement" is a contract between you and The Australia Visa People and applies to the use and offering of our professional services to provide migration, immigration, visa, and related advice, services, and the performance or execution of written instructions, as accepted by The Australia Visa People. You must read, agree with and accept the terms and conditions below, and any terms and conditions expressly contained in any written service agreement provided to you. If you do not wish to be bound by our terms and conditions please do not use or access or services.

Once you accept our terms and conditions, you will have agreed to appointing The Australia Visa People to perform a service, for which a fee may be charged. If you do not understand the fee that you are to be charged, then it is your responsibility to kindly contact the company on +61-894477208 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request a written quotation from a customer service representative or migration agent.

You are requested to read also a copy of the IRMAP (Information of the Regulation of Migration Agents) which can be obtained upon request or viewed at www.themara.com.au By accepting to make payment you acknowledge that you have obtained and reviewed this document.

The Australia Visa People reserves the right, to refuse access to our services to any party, or to decide to not take on a client's case, which has little or no hope of success.

In these terms and conditions, "you" or "your" means any client, person or entity using the services of The Australia Visa People. Unless otherwise stated "we" or "our" refers to The Australia Visa People Pty Ltd.

The standard terms and conditions of our client service agreement are available at www.australiavisa.com.au

Australia Visa People Pty Ltd , ACN 133 797 163, as the ANZ Merchant, is located at 130 West Coast Drive, Sorrento, Western Australia, 6030. We charge professional fees and disbursements for the migration and visa services we provide, either as a lump sum or as an hourly rate, with the minumum of one hour due upon appointment.

Government fees, Visa Application Charges, Payments for Skills Assessments, and other third party charges may also be collected and held in our Client Account, until payment to the associated authority or third party is required.

All fees and payments are in Australian Dollars currency (AUD).

For clients in Australia, GST will be payable on professional fees and disbursements.

Payments made using this payment system can be made using VISA or MASTERCARD only.

You must accept these terms and conditions in order to make use of this payment system.

Once you have made a payment, The Australia Visa People, will consider that you have appointed us for the service, and will contact you to follow up and confirm the details of the service we are performing.

Refunds Policy. The Australia Visa People will automatically upon appointment become entitled to withold 50% of any professional fees paid. The Australia Visa People , may at its sole discretion consider to refund up to 50% our professional fees, prior to lodgement of an application. No refunds will be given after an application is made.

The Australia Visa People and its registered Migration Agents comply with the professional Code of Conduct of the Migration Agents Registraion Authority, and are members of the Migration Institute of Australia. We will use our best endeavours to provide successful migration advice and visa applications, but in no way, do we guarantee a successful or expected outcome or offer a "no win no fee" policy. By proceeding to appoint and use the services, provided by The Australia Visa People,Pty Ltd, you agree to expressly indemnify the registered migration agents, directors and staff, against any loss, financial or otherwise, that may be caused through a visa application refusal, or outcome that is less than expected by you.

Australia Federal Police (AFP) Clearance Applications

If you choose to use Australia Visa People to assist you with your Australia Federal Police Clearance Application you agree and acknowledge the following:-

The Australia Visa People do not represent the Australia Federal Police and we do not have any association with the AFP. We are assisting with the completion of the application form and subsequent submission of the application.
We do not guarantee any outcome.
We do not guarantee any time frame for the certificate to be avaialble - the AFP have sole responsibility for issuing the certificates and may use other agencies during the process.

Refunds

We will not refund you any money if you change your mind during the process. We will continue to assist with your application.
We will not refund you any money if your application takes longer than anticipated.
We will not refund you any money if you are not satisfied with the contents of the certificate.

Terms and Conditions for this Website
By reading and continuing to use the site you agree to the following conditions of use.

1. Disclaimer

Australia Visa People Pty Ltd makes every effort to ensure that the information on this website is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site.

2. Links to Other Sites

Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by Australia Visa People Pty Ltd of the linked site, its operator or its content. We are not responsible for the content of any website outside of our site.

3. Copyright

All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof is copyright of Australia Visa People Pty Ltd or other third parties. Permission is granted to electronically copy and print, in hard copy, portions of our site solely for private or educational use (within the classroom), provided that no changes are made to the material and that Australia Visa People Pty Ltd is acknowledged as the owner. Any other use of the materials on our site (including reproduction for purposes other than noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited. Should you require permission for the above, please contact the owner of the site/page (as stated at the bottom of the relevant page).

4. Privacy Policy

Australia Visa People Pty Ltd, as the data collector, may collect any personal information from visitors to this site. This information is used only to respond to enquiries and to monitor site usage. E-mail addresses received as part of an enquiry are only retained as long as the enquiry remains open. Cookies and logging of IP addresses are used to enable Australia Visa People Pty Ltd to monitor site traffic and repeat visitor statistics. These statistics will not include information that can be used to identify any individual. Such information is anonymous and held on a temporary basis. Read more about cookies and IP addresses below. By submitting your data you consent to the use of that information as set out above. Where personal data is requested through forms, such data is only used for the purpose stated on the form and will not be given or sold to any third parties. This privacy policy only covers all the Australia Visa People Pty Ltd websites. Websites linked to from this site are not covered by this policy.

5. Accessibility

Australia Visa People Pty Ltd endeavours at all times to make the site as accessible as reasonably possible to disabled users. In no way does Australia Visa People Pty Ltdac seek to deliberately discriminate against disabled users access to the website service.

Summary of Terms

Browser: Used to locate and display Web pages via a software application. The most popular ones are Microsoft Internet Explorer and Mozilla Firebird.

Cookie: Message given to a web browser by a web server. The message is then stored by the browser in a text file called 'cookie.txt'. Cookies are used to enable a website to 'remember' whether a user has visited the site before and possibly to store marketing information about previous visits (items bought last time, pages visited etc.). Cookies are also used to store temporary information as a user moves from page to page within a site (items in a shopping basket etc.). Such cookies are erased when the user session ends. This information is converted to number format for statistical purposes, and all information relating to the individual is erased when the user session is ended. Users can set their browser not to allow cookies to be stored in their computer. To do this, please follow the instructions provided with your web browser software.

IP Address: If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9

User Session: A user's visit to a site begins when the user first accesses any page on a given site and ends after a visitor has left that site and not revisited it within a specified amount of time (normally 20 minutes) or when the user's browser is closed.

Web Server: Delivers (serves up) web pages to your computer.